PROSAIL WHITSUNDAYS COVID-19 UPDATE
Dear agents and guests,
Unfortunately, due to the announcement made by the Australian Government on March 22, 2020, we made the difficult decision to suspend all our tours (Condor, Broomstick & Hammer) for a period of time due to the non-essential travel restriction.
Our reservations team are contacting all affected customers and offering them a credit for 24 months, or they can receive a refund. Any customer who booked through a travel agent should speak directly to their agent about this. Our office in the main street will be closed from Wednesday, March 25, until further notice but we are still contactable via our normal phone 07 4946 4444 and email firstname.lastname@example.org.
We will begin taking bookings from Monday, May 4, onwards, however, the departure of these tours will be subject to the government restrictions and whether it is safe to travel again.
From all the team, we would like to thank you for your support through this tough situation.
we hope you are safe during this time and we really look forward to setting sail again soon.
Look after yourselves and please keep in touch. We will advise of any further updates.
Tommy, Josh & The Prosail team.